Privacy Policy
How we protect your privacy
Last Updated: December 1, 2024 | Effective Date: December 1, 2024
At Drive Mad, protecting your privacy is our top priority. This Privacy Policy details how we collect, use, store, and protect your personal information. We are committed to handling your data in a transparent and responsible manner.
1. Policy Overview
Drive Mad ("we," "our," or "us") is committed to protecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gaming platform.
This policy applies to:
- Our website Drive Mad
- All games and services provided through our platform
- Interactions with our customer service team
- Our marketing and promotional activities
重要提示
By using our Service, you consent to the terms of this Privacy Policy. If you do not agree, please do not use our Service.
2. Information We Collect
We may collect information about you in various ways to provide better service experiences:
Personal Information
Information you actively provide to us:
- Name and contact information (when contacting customer service)
- Email address (for notifications or support)
- Feedback and comment content
- Game preferences and settings
Technical Information
Technical data we automatically collect:
- IP address and geographic location information
- Browser type, version, and language settings
- Device information (operating system, screen resolution)
- Access times and page viewing records
- Referring website information
Usage Data
Information about how you use our services:
- Game playing time and frequency
- Favorite game types and preferences
- Search queries and browsing patterns
- Feature usage and interaction data
- Error reports and performance data
无账号设计
Important Note: Due to our no-account design, we do not collect or store user account information, passwords, or personal identity verification data.
3. Information Usage Purposes
We use collected information only for the following legitimate purposes:
Service Provision
- Provide, operate, and maintain our gaming platform
- Ensure normal operation of website and games
- Personalize your gaming experience
- Remember your preference settings
Service Improvement
- Analyze user behavior to optimize website performance
- Understand which games are most popular
- Identify and fix technical issues
- Develop new features and improve existing ones
Communication
- Respond to your inquiries and support requests
- Send important service notifications
- Collect user feedback and suggestions
- Provide technical support
Legal Compliance
- Comply with applicable laws and regulations
- Protect our rights and property
- Prevent fraud and abuse
- Maintain website security
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
We use the following types of cookies:
Essential Cookies
These cookies are essential for the normal operation of the website
- Session management and security
- Language preference settings
- Game loading and performance
- Error detection and repair
These cookies cannot be disabled as they are necessary for basic website functionality.
Analytics Cookies
Help us understand website usage
- Page visit statistics
- User behavior analysis
- Performance monitoring
- Traffic source analysis
You can disable these cookies through browser settings.
Functional Cookies
Provide enhanced functionality and personalized experience
- Game preference memory
- Interface customization settings
- Recent play history
- Recommendation algorithm optimization
These cookies can be managed through browser settings.
Cookie Management
You can manage cookies through the following methods:
- Browser Settings: Most browsers allow you to view, delete, and block cookies
- Privacy Mode: Use your browser's private/incognito mode
- Third-party Tools: Use specialized privacy protection tools
- Website Settings: Some cookies can be managed through our settings page
Please note that disabling certain cookies may affect website functionality.
5. Third-Party Services
To provide better services, we may use the following third-party service providers:
Analytics Services
Help us understand website usage
- Google Analytics
- Website performance monitoring tools
共享数据： Anonymized usage statistics
Content Delivery Network (CDN)
Accelerate game and content loading
- Cloudflare
- AWS CloudFront
共享数据： IP address, browser information
Hosting Services
Website and database hosting
- Cloud service providers
共享数据： Website access logs
All third-party service providers must:
- Comply with strict data protection standards
- Use data only for specified purposes
- Implement appropriate security measures
- Not use data for their own commercial purposes
We recommend reviewing the privacy policies of these third-party services for more information.
6. Data Retention
We only retain your personal information for as long as necessary:
Technical Data
保留期限： Usually retained for 30-90 days
目的： For website optimization and problem diagnosis
Analytics Data
保留期限： Retained for up to 2 years after anonymization
目的： For long-term trend analysis
Customer Service Records
保留期限： Retained for 3 years
目的： For service improvement and legal compliance
Legal Requirements
保留期限： Determined by applicable laws
目的： To meet regulatory requirements
After the retention period expires, we will securely delete or anonymize the relevant information.
7. Data Security
We employ multi-layered security measures to protect your personal information:
Technical Protection Measures
- HTTPS encrypted transmission
- Database encrypted storage
- Access control and authentication
- Regular security vulnerability scanning
- Firewall and intrusion detection systems
Organizational Management Measures
- Employee data protection training
- Principle of least privilege access
- Regular security audits
- Incident response plans
- Vendor security assessments
Physical Security Measures
- Data center physical access control
- Environmental monitoring and protection
- Backup and disaster recovery
- Secure equipment disposal
安全声明： Despite these measures, please note that no system is 100% secure. We cannot guarantee absolute data security, but we are committed to continuously improving security measures.
事件响应： In the event of a data breach, we will promptly notify relevant users and regulatory authorities as required by law.
8. Your Rights
Under applicable privacy laws, you have the following rights:
Right of Access
You have the right to know what personal information we have collected about you
Right of Rectification
You have the right to request that we correct inaccurate or incomplete personal information
Right of Erasure
In certain circumstances, you have the right to request that we delete your personal information
Right to Data Portability
You have the right to obtain your personal information in a structured, commonly used format
Right to Object
You have the right to object to our processing of your personal information
Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict the processing of your personal information
如何行使权利： To exercise these rights, please contact us through the contact information provided at the end of this policy. We will respond to your request within 30 days.
技术限制： Due to our no-account design, the exercise of certain rights may be subject to technical limitations. We will do our best to assist you in exercising your legitimate rights.
9. Children's Privacy Protection
We take children's privacy protection very seriously:
年龄限制
Our services are primarily intended for users aged 13 and above. We do not knowingly collect personal information from children under 13.
If you are a minor aged 13-18, please obtain parental or guardian consent before using our services.
发现未成年人信息时的处理
If we discover that we have inadvertently collected personal information from children under 13, we will:
- Immediately stop collecting such information
- Delete collected information as soon as possible
- Take measures to prevent future collection
- Notify parents or guardians (if possible)
家长/监护人权利
Parents or guardians have the right to:
- View information we have collected about children
- Request deletion of children's personal information
- Refuse further collection of children's information
If you believe we may have collected children's personal information, please contact us immediately.
10. International Data Transfers
Our services may involve cross-border data transfers:
Your personal information may be transferred to the following regions:
- Where our servers are located
- Data centers of third-party service providers
- Where our business partners are located
For cross-border data transfers, we take the following protective measures:
- Ensure target countries/regions have adequate data protection levels
- Sign data processing agreements with recipients
- Use standard contractual clauses or other legal mechanisms
- Implement additional technical and organizational protection measures
11. Privacy Policy Changes
We may update this Privacy Policy from time to time to reflect:
- Changes in laws and regulations
- Updates to our services
- Adoption of new technologies
- Development of best practices
Significant changes will be communicated to you through:
- Posting notices in prominent locations on the website
- Email notification (if you have provided an email address)
- Displaying update banners on the website homepage
- Through other appropriate communication channels
We will post notices at least 30 days before changes take effect, giving you sufficient time to review the new policy.
Continued use of our services indicates your acceptance of the updated Privacy Policy. If you do not agree to the changes, please stop using our services.
12. Contact Us
If you have any questions, comments, or need to exercise your rights regarding this Privacy Policy, please contact us through the following methods:
Response Time
We promise to respond to your privacy-related inquiries within 5 business days
When contacting us, please provide the following information to help us assist you better:
- Your specific question or request
- Relevant time frame
- How you use our services
- Any relevant technical details
We promise to take every privacy-related inquiry seriously and strive to provide clear, helpful responses.